ATM Users : Please be cautiousWednesday, April 16, 2008
Not unable to blog much the last one week due busy. A short update to share with you all about this email which I received about ATM machines paying out less than the withdrawn amount. Be cautious the next time you make withdrawal.
I would like to share a real life story with all my friends and especially all my colleagues and all Maybank account holders.
This incident happened on today evening (1 April 2008). I went to the PJ State (Also known as PJ New Town) Maybank to withdraw RM500. Unfortunately for me, only 9 RM50 notes came out instead of 10.
What happened was, one of the RM50 notes was folded exactly in half and placed
at a corner of the stack (Please refer to the attached pictures showing how two RM50 notes can be counted as three).
size=2>I believe this is the new technique of cheating money, done by the people who are responsible of placing the money into the ATMs. In the stack of money which is to be placed into the ATM, one RM50 note is folded nicely in half, for every one note taken out of the stack of money. The folded RM50 notes are then placed at the edge of the stack and positioned in the ATM where the money would be counted. With that done, every one folded note would be counted by the machine as two notes.
I may be wrong about how and why it happened, but I would like to warn everyone about this incident. Please be careful when withdrawing money from the ATM (it may happen to other banks as well) and do count your money to be sure. If such an incident really happened to you (*touch wood*), please do call up the bank to complain
about this. If everyone keeps quiet about this, the bank may be unaware of such incidents and the people responsible may just continue doing what they do without getting caught! Even if it is actually because of the ATM malfunctioning, the bank should know about this and there is also a chance of you getting your money back.
*Picture 1 - Two RM50 notes. The note on top is foolded to the right.
*Picture 2 - The folded note is counted as two notes by the machine (two notes counted as three).
Have you experience this before? How would you prove it to the Bank. ???